# Seats and members

## Licenses and members are two numbers

**Licenses** is what your organization bought, shown on **Settings → Organization → Subscription**. The number is chosen when you subscribe, or agreed with Teamhood for an organization it invoices. It is not a count of your member list, so the two numbers can differ. [Open in Teamhood](https://app.teamhood.com/go/settings/subscription)

**Members** are the people in the organization, listed on **Settings → Organization → Users**. [Open in Teamhood](https://app.teamhood.com/go/settings/users)

## How the member list is counted

The tab strip above the list counts the members:

| Tab | Who is in it |
|---|---|
| All | Everyone on the list except deleted accounts: active, invited and deactivated |
| Active | Signed-up people who can sign in today |
| Invited | Invitations sent and not yet accepted |
| Inactive | Deactivated accounts |
| Deleted | Removed accounts, kept so their name still resolves on old work |

An invitation takes a row from the moment you send it.

## How licenses are used

A license is held by every active member and by every invitation not yet accepted. A deactivated member holds none, so people can be swapped without buying more.

When every license is in use, an invitation or a reactivation is refused with a message that points to the subscription page. A trial has no limit.

> **Licenses are changed on the subscription page.** A subscription bought there has at least 3 licenses, and never fewer than the number in use. See [Subscribe or change your subscription](../subscribe-or-change-your-subscription/).

## Taking someone out of the organization

Both actions are in the row's actions menu on the Users page.

**Deactivate** stops the account signing in and keeps everything else. The person's sessions end and their personal access tokens are revoked. **Activate** puts the person back. Deactivate is the reversible action, and the one to use when someone leaves.

**Delete** removes the account for good. An active member has to be deactivated first, and only an administrator may delete an account. After a delete, the person is removed from their teams, and any personal view access and API tokens are revoked.

## Who can see the subscription page

The Subscription row appears in settings only for a role that may read the subscription. Administrator covers it. The Collaborator and Reader roles that a new organization ships with do not.

## Next

- [Subscribe or change your subscription](../subscribe-or-change-your-subscription/)
- [What happens when a subscription lapses](../what-happens-when-a-subscription-lapses/)